Savings help and support

Whether you're just starting your search for the right savings account or you need help with your existing account, we've got you covered. Explore our helpful information on savings to assist you with whatever you need.

Jump to:

Savings FAQs

Choosing a savings account

Britannia savings customers

Savings guides

Important documents

Savings FAQs

Find answers to common queries and questions about savings accounts and how they work.

A savings account is a secure place to put money you do not plan to spend right away in order to earn interest on the balance – the more money you save, the more interest you earn. Your financial provider will pay either a variable or fixed interest rate on your balance for the term of your savings account. At The Co-operative Bank our range of savings accounts and ISAs offers different options for accessing your money: instant access, limited access and no access. Use our filters to compare our accounts and find our best savings account for you and your needs.

There is no limit on the number of savings accounts a person can hold. However, there can be limits to the deposits and the balances you can hold in them dependent on the type of savings account and their terms and conditions. Cash ISAs, for example, only permit a maximum of £20,000 deposit per tax year. Whereas other savings accounts can limit how much you deposit or how many times you withdraw.

Before opening any savings account research our best savings account for you based on your personal circumstances and choose the products that will benefit your goals. Use our filters to help you compare our range of savings accounts to find our best savings account for you and your needs.

You can open and pay into multiple cash ISAs per tax year. You can also keep cash ISAs from previous years open and pay into them.

Please note: while The Co-operative Bank does not allow customers to pay into multiple cash ISAs with them in the same tax year, customers are able to subscribe with The Co-operative Bank as well as other providers in the same tax year.

If you wish to transfer a cash ISA from the current or previous tax year your current provider must allow this. It’s important to read any terms and conditions before deciding to transfer or open a new cash ISA.

We have a range of savings accounts to meet your needs and depending on the type of account you choose you can apply through various channels including branch, telephone, online and by post. Compare and find out more about the accounts we offer and how to apply. You will need to meet the eligibility criteria and may need to provide identification either digitally or in person.

Will a credit check be carried out if I apply for a savings account?

Interest is the amount a bank will agree to pay depositors (usually expressed as a percentage rate) in return for deposits placed with them.

There are two types of calculated interest:

Compound – is the interest you earn from your original deposit combined with the interest you’ve earned so far. It means you can keep earning interest on previous years’ interest. For example if you deposit £1,000 into a savings account that offers a fixed interest rate of 5% and pays interest annually you will earn £50 in interest in the first year giving you £1,050. On the second year if you don’t make any withdrawals or deposits you will earn 5% interest on £1,050 which means you will earn £52.50 interest and your balance at the end of year two will be £1,102.50. You will have earned interest on your original deposit and also the interest you earned in year one.

Simple – interest is calculated on the original deposit sum only. If you deposit £5,000 into an account that pays 5% you will earn £250 in interest every year, at the end of year two you would have £500.

Your savings account can also have an applicable variable, fixed or tracker interest rate.

Variable – with a variable rate it means that the rate paid could go up or down at the choice of the bank at any time – for example the bank may decide to change the rate to respond to changes in market interest rates or changes in other costs faced by the bank.

Tracker – the rate paid to you could go up or down automatically following a change to the reference rate being tracked – for example a savings product that pays a rate linked to the Bank of England base rate would usually automatically change following a change in the base rate.

Read about our Base Rate Tracker savings account.

Fixed – means the interest rate stays the same throughout the term of the product. They are generally short term deposits ranging anywhere from a month to a few years.

Each individual saver has a Personal Savings Allowance which is the amount of interest they can earn tax-free in a tax year. The amount depends on their other taxable income.

You can read more guidance on this on our Personal Savings Allowance information page.

As the original ethical bank, it’s our ongoing commitment to our planet, our people and our communities that underpins who we are and how we operate. Founded in 1872, we were born from the co-operative movement and it’s these values that led us to become the first high-street bank with a customer-led Ethical Policy. It empowers us to make a positive difference to the world around us.

We are proud to be transparent about the way we do business, who we do business with and how we operate. You can learn more about what matters to us, our customers and our colleagues in our Environmental, Social and Governance approach or how we run our business.

The Bank of England base rate is one of a number of things we look at when reviewing the interest rates of our savings accounts.

Find general information on Bank of England base rate here.

Find out how the Bank of England base rate affects your savings accounts.

Choosing a savings account

Instant access

Save what you like, when you like, with instant access to your money.

Limited access

Access your money when you need it, get a better interest rate if you don’t.

Children’s savings

Start saving for their future with our Future Fund account.

ISAs

Earn tax-free interest on your savings. Save up to £20,000 this tax year.

Fixed rate

Lock away a lump sum for 1, 2 or 3 years and earn a fixed rate of interest.

Regular Savings

Our account for Co-operative Bank current account holders that encourages you to save.

Britannia savings customers

Britannia savings accounts, simplified

Find our latest updates, terms and conditions, FAQs, and any other relevant information as we transfer Britannia savings accounts to Co-operative Bank savings accounts.

Britannia savings simplified

Managing your Britannia Savings Account

Here you'll find helpful information on managing your Britannia Savings Account.

Britannia guides

Savings guides

What is the 50/30/20 budgeting rule?

If you are keeping a close eye on your finances at the moment, there’s one handy budgeting method that’s gained popularity recently: the 50/30/20 rule.

Personal Savings Allowance: what you need to know

A Personal Savings Allowance (PSA) is a tax-free allowance that lets you earn interest on your savings, without paying tax on that interest.

Savings tips to help you plan for the future

Saving can be tricky at first, but by changing certain habits and setting yourself targets each month, you can quickly start to grow your money.

Product guides

What is a fixed rate bond and how does it work?

Learn more about fixed rate bonds

What is a cash ISA?

Learn more about cash ISAs

What is a regular savings account?

Read about regular savers

Budgeting guides

How to pay money into a savings account

Find out how savings accounts work

Ways to save money on your wedding

Read our top tips

How to save money

Tips on the best ways to save money fast

Important documents

Please see our savings important documents below for your reference.

Financial Services Compensation Scheme

Your eligible deposits held by a UK establishment of The Co-operative Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. This limit is applied to the total of any deposits you have with the following: The Co-operative Bank, Britannia and smile. Any total deposits you hold above the limit between these brands are unlikely to be covered.

Please read further information on the FSCS scheme here or visit their website.

Not found what you're looking for?

Contact our support team