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Cookie policy

What is a cookie?

How we use cookies

Main cookies

Other cookies

Email tracking - embedded weblinks

Manage cookie settings

What is a cookie?

A cookie is a small file that is downloaded onto your device when visiting a website. It acts like an ID card and stores data about you. This includes things like your log in status, preferences, and content you have accessed.

How we use cookies

Cookies are used to make the site work as you expect it to. They’re not personally identifiable to you. But they can be used to give you a more personalised experience.

By accessing this website, you agree that we can place strictly necessary cookies on your device.

When we use other cookies, that are not strictly necessary, you’ll be notified and given the choice to either accept or reject their use.

If you continue to use this site without taking action to prevent the storage of this data, you’re effectively agreeing to this use.

You can disable cookies completely by managing your cooking settings. If you disable strictly necessary cookies, some areas of the site will not be accessible or may not function properly.

Some of the data we store is provided to third parties whose software we use on our site. The information we collect can also impact your experience when using other websites.

You can find out what cookies are used on our website at Cookiepedia.

Main cookies

Most websites use cookies. But not all use them for the same purpose. The International Chamber of Commerce (ICC) categorises cookies into four main groups.

Strictly necessary cookies

These are essential for you to move around the website and use its features. Without these cookies, some areas of the site will not be accessible or may not function properly.

Strictly necessary cookies will not be used to gather information that we could use for marketing, or to remember where you've been on the internet.

We use strictly necessary cookies to:

  • remember the information you have entered on forms so that you do not have to enter this again if you go back to a previous page
  • identify you as being securely logged on to online banking

Performance cookies

Performance cookies collect information about how you use the site. This information is anonymous and is only used to improve the performance of the site.

We use performance cookies to:

  • provide statistics about how you use our website
  • identify any errors so that we can improve our website
  • test different designs of our website

Functionality cookies

Functionality cookies allow the website to remember the choices you make. This helps us to provide a personalised experience when you use the site.

We use functionality cookies to remember the font size you set on some of our application forms.

The information these cookies collect may be anonymised. These cookies cannot track your browsing activity on other websites.

Targeting and advertising cookies

Targeting and advertising cookies are used to deliver adverts that are relevant to you. They’re used on platforms such as Google, Facebook, LinkedIn and Instagram.

We use targeting and advertising cookies to:

  • help us decide which products, services, and offers might be relevant to you
  • limit the number of times you see an advert
  • track the number of visitors to certain pages

Google cookies

We may use cookies to show Google adverts to you after you have visited our website. We store information about the device you use to access our site and how you interact with our site. We do not collect any personal information that can be used to identify you.

How Google use cookies in advertising

How Google uses the data it collects

Types of cookies we use with Google

Meta Pixel cookies

We may use Meta pixel cookies to show our Facebook and Instagram adverts to you if you have visited our website. We may store information about the device you use to access our site and how you interact with our site. We do not collect any personal information that can be used to identify you.

Meta Cookies Policy

Meta Privacy Policy

LinkedIn Cookies

We may use LinkedIn cookies to show adverts to you if you’ve visited our website. We may store information about the device you use to access our site and how you interact with our site. We do not collect any personal information that can be used to identify you.

LinkedIn Cookie Policy

LinkedIn Privacy Policy

Other cookies

Session cookies

Session cookies are only active during the time you are using the website. As soon as you leave the site, they are deleted from your device or browser cache memory.

When you enter details on a form, a session cookie will be used to store that information. If you then go back to a previous page, the cookie will remember the data you have entered so that you do not have to enter this again.

Persistent cookies

These are cookies that will remain on your device after you have left the site or closed your web browser. They are typically used to remember settings.

Third party cookies

Third party cookies are sometimes placed on our website by external platforms. These include:

  • analytics software tools
  • search engines
  • social media sites
  • advertising networks

These cookies are used to:

  • identify visitors
  • assess usage patterns
  • perform traffic analysis
  • identify preferences
  • diagnose problems with our servers
  • analyse trends
  • administer products and services

This information is completely anonymous and is only used to make improvements to our website.

Email tracking - embedded weblinks

Marketing and service emails may have embedded weblinks. We use these to tell us how you interact with these emails. If you have given consent for marketing emails, you have also agreed to the use of these embedded weblinks.

Manage cookie settings

How to manage cookies on our website

You can change your cookie preferences and turn off optional cookies at any time.

Our strictly necessary cookies are used to make sure our website runs properly, so these can’t be turned off. But you can change which optional cookies we use on your devices at any time, even if you’ve consented to them before. Optional cookies include functional, performance, and targeting and advertising cookies.

If you’ve previously consented to our use of optional cookies we may still use the information we collected during the time that we had your consent. Once you change your preferences, we’ll stop using those cookies to collect new data.

Our cookie tool will ask you to confirm your preferences at certain times to ensure that you’re up to date with any changes to our policy.

How to manage cookies in your browser

You can find guidance on how to manage cookies in the following devices and browsers.

PC/Mac

Smartphone/tablet

How to opt out of Google Analytics tracking

We use Google Analytics to track and measure user behaviour and improve our website.

You can opt out of this by downloading the Google Analytics Opt-out Browser Add-on.

Related pages

Privacy and cookie policy

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