Bank of England base rate change
On 7 November 2024, the Bank of England base rate decreased from 5.00% to 4.75%. Find out more.
Repayment calculator
See what property price you could afford or what your monthly repayment could be.
New deal calculator
Calculate what rate you could get when switching deals. And view our full list of borrowing more and moving house products.
Overpayment calculator
Check how quickly you could pay off your mortgage and how much you could save by overpaying.
Apply online to switch deals
Switching your mortgage product with The Co-operative Bank could mean getting a better rate and saving money. Learn about switching your existing deal and switch online.
Request a redemption statement
Customers can request a redemption statement by completing our request form or by contacting our customer support team.
Borrowing more
Looking to do home improvements and need additional funds? Find out more about how to borrow more against your property.
Moving home
Moving to a new home? You may be able to move your existing mortgage to your new home.
Interest-only mortgage
Have an interest-only mortgage? You can overpay or switch to a repayment mortgage.
Create your energy improvement plan
We’re committed to our customers and to the planet.
That’s why we’ve partnered with the Energy Saving Trust (EST) so you can use our free tool to build an Energy Saving Home Improvement Plan. And if you have a mortgage with us, you could borrow additional funds against your current property to help make it a reality.
Your home may be repossessed if you do not keep up repayments on your mortgage.
The original ethical bank, connecting people to safe housing
As the UK’s original ethical bank, we support causes that matter most to our customers. Find out how we’re connecting communities to safe housing.
The UK Government announced their Homes for Ukraine scheme to help bring individuals and family to safety. Find out how you can help.
Our mortgages make a difference. For every eligible mortgage we provide, we give £5 to Centrepoint to help end youth homelessness. (Terms apply)
Mortgage guides
Our most popular guides can help you prepare for your application and manage your mortgage.
The costs of buying a home
With so many costs involved, buying a home is likely to be one of your biggest expenses in life. Making sure you're aware of the different costs will help you budget and save up enough.
Different types of mortgages
With so many different types of mortgages, lenders and deals, looking at mortgages can feel overwhelming. Getting advice from an independent mortgage broker can be a good idea.
Moving home checklist
With so many things to think about when you’re ready to move home, our helpful checklist can help make sure you don’t forget anything. Read our answers to these 7 common questions.
Explore our other mortgage guides
First time buyers guide
Find out more about buying your first home
Buying a house step-by-step
Read our helpful guide to buying a home
95% mortgages
First time buyers schemes
Read about help available for first time buyers
Fixed rate mortgages
Learn how fixed rate mortgages work
Tracker mortgages
A Sustainability hub for sustainable living
Looking to reduce your household bills or live a more sustainable life? Use our tips and ideas on how to create a more sustainable lifestyle for you and your family. From sustainable choices to green topics explained. We've got you covered.
Need more support?
We understand how important managing your mortgage can be. You can contact us by phone or view our answers to frequently asked questions in our help centre.
Support by phone
You can call us on 08000 288 288. (Call charges)
Lines are open 9am-5pm Monday-Friday.
What you can do over the phone:
- Discuss your mortgage
- Book, change, or cancel an appointment with a mortgage adviser
- Check the progress of your application.
FAQs
Some of our most popular help topics include:
Visit our help centre
Other topics covered include managing your existing mortgage, switching product and remortgaging.
Important information
These important documents lay out our responsibilities to you and the terms and conditions of our products and services.
Not found what you're looking for?
Contact our support team