Packaged bank account

• Covers for personal accidents and emergency medical expenses
• UK holiday cover included (excluding personal liability)
• Replacement of lost luggage
• Winter sports cover
• No excess to pay on claims
• Travel insurance for over 70s.

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Learn what is included and exclusions

• Roadside assistance if you're stranded, at home or in Europe
• Up to 3 days' car hire while your vehicle is repaired
• Alternative transport to your destination or a hotel stay while you wait
• Breakdown cover with home start
• Electric vehicle (EV) cover too.

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Learn what is included and exclusions

• Cover for your mobile phone and SIM in the event of loss, theft, accidental damage, or breakdown (including faults), up to £1,500
• Cover for any unauthorised calls, texts, or data use
• Cover for your phone's accessories, up to the value of £350
• £75 excess, per claim

View full policy (PDF)

Learn what is included and exclusions

Overdrafts are intended for short term borrowing and not suitable for long term borrowing.

An arranged overdraft is a set amount you've agreed with us in advance. You will be charged debit interest when you use your arranged overdraft.

Make sure you've read our overdrafts information whether you're intending to apply for one or not, so you know about arranged and unarranged overdrafts.

How our overdrafts work

An arranged overdraft is a set amount you've agreed with us in advance. You will be charged debit interest when you use your arranged overdraft.

Check your eligibility for an overdraft

You can check if you are likely to get accepted for an overdraft using our eligibility checker.

Calculate how much an overdraft will cost

Calculate the cost of an overdraft based on how you might use it with our overdraft calculator.

Overdrafts are intended for short term borrowing and not suitable for long term borrowing.

If you haven't arranged an overdraft

You'll go into an unarranged overdraft if you go over your arranged limit or your account balance falls below £0 without an arranged overdraft in place. You will be charged debit interest for going into an unarranged overdraft.

Your payments might be refused if you try to go overdrawn without having arranged an overdraft.

How overdrafts affect your credit reference file

Any type of borrowing shows on your credit file. However, an unarranged overdraft shows as arrears which can negatively impact your credit file and may make it harder for you to obtain credit in the future.

Charges

You will be charged debit interest when you enter into an arranged and/or unarranged overdraft at an annual interest rate of 35.9%.

How you can manage your overdraft

Change your overdraft limit

You can find out more about our overdrafts, including how to apply for a new limit, or change an overdraft limit you already have, by visiting our overdrafts page. You must make regular payments into your account to reduce the amount you owe.

If you already have an arranged overdraft limit with us, which you'd like to remove, you can do this by contacting us.

Text alerts when you go into your overdraft

To help manage your money and avoid/minimise debit interest you might pay, we send overdraft text alerts if you go into or you're about to go into an arranged or unarranged overdraft. We will also send alerts if you have payments due that may not be paid.

As long as we have your mobile number, you'll be automatically opted in for overdraft text alerts. You can opt out of arranged and/or unarranged overdraft alerts at any time by contacting us.

More information on overdraft text alerts

To apply for an overdraft you need to be:

• 18 or over
• A UK resident
• Employed, self-employed, retired or medically retired.

Approval is based on a credit check, an assessment of your personal circumstances and is subject to status.

If you wish to switch an account to us and an overdraft forms part of your decision to do so, please wait for confirmation of your overdraft before making an application to switch.

Find out more about our overdrafts

Representative example

£1,200 credit limit

35.9% annual interest rate

35.9% representative APR variable

How does our overdraft compare?

The representative APR provided can enable you to compare the costs across different products and providers.

How much does my overdraft cost in pounds and pence?

As an example, the interest cost of borrowing £500 is

7 days: £2.98

30 days: £12.76

60 days: £25.66

This is based on borrowing £500 on the first day of our charging period and assumes this overdrawn balance remains until it is repaid at the end of 7, 30 or 60 days. This example does not include any interest-free amounts that are provided on some accounts.

We have a £60 cap on interest for any type of overdraft (arranged overdraft or unarranged overdraft) in one charging period. This is the maximum you will ever pay for using an overdraft per charging period.

The monthly cap refers to the charges applied in a charging period not a calendar month. Please refer to the Account Charges Leaflet (PDF) for details of the charging periods.

Below is a standard definition to allow you to compare unarranged overdraft charges across different providers. Fees are included in the comparison, but we choose not to charge you fees for payments where you have a lack of funds.

1. Each current account will set a monthly maximum charge for:
   a) going overdrawn when you have not arranged an overdraft; or
   b) going over or past your arranged overdraft limit (if you have one).
2. This cap covers any:
   a) interest and fees for going over or past your arranged overdraft limit;
   b) fees for each payment your bank allows despite lack of funds; and
   c) fees for each payment your bank refuses due to lack of funds.

Account fees

There is a monthly fee of £15 for maintaining this account, which provides you with worldwide travel insurance, UK & European breakdown cover and mobile phone insurance.

Debit interest

You'll be charged debit interest at an annual interest rate of 35.9% on the amount you're overdrawn by.

Other charges

Other charges as part of this account may include:

• Foreign transaction services, such as using your debit card abroad
• Electronic payments, such as CHAPS
• Other services, such as copies of your statement.

If you have an active current account with a different bank, you can apply to switch to us whenever you’re ready.

With our simple switching process, we’ll move all your Direct Debits, standing orders and bill payments to your new account with us. Once you've applied to switch, you don't need to do anything else as we take care of the rest.

You can choose what date you’d like to complete the switch and close your old account. Once the switch has started, it takes just 7 working days to complete. And you'll be covered by the Current Account Switch Guarantee, so you don't need to worry about missing payments.

Learn more about switching