The Co-operative Bank plc Directors

Bob Dench

Chair of the Board

Independent: On Appointment

Committee Membership: Nomination (Chair), Values and Ethics

Appointed: February 2018 (Bank Board), March 2018 (Chair)

Skills and experience: Extensive banking experience with strong strategic, regulatory and stakeholder management skills.

Career history: Bob was Chair of Paragon Banking Group plc from 2007 until May 2018, having joined its Board in 2004. He chaired Paragon through the financial crisis and oversaw a reconfiguring of the business model as Paragon obtained its banking licence. Previously, he served on the boards of AXA UK and Ireland from 2004, as Senior Independent Director of AXA UK until December 2016 and Chair of AXA Ireland from 2007 to 2017. He was also Chair of AXA PPP Healthcare Limited from 2013 to 2017. Prior to that, he spent 28 years at Barclays, in a number of senior executive roles across the group in the UK, US and Australia.

External appointments: Trustee of the Charities Aid Foundation.

Glyn Smith

Senior Independent Director

Independent: Yes

Committee Membership: Audit (Chair), Risk, Remuneration and Nomination

Appointed: October 2016 (Bank Board and Chair of Audit Committee)

Skills and experience: Extensive financial, banking, regulatory, governance and audit experience. Chartered Accountant.

Career history: Glyn has over 40 years of experience in the financial services sector, most notably in a number of senior executive roles at Barclays Bank and as Group Finance Director of the Portman Building Society. Since 2003, he has held numerous Non-Executive Directorships and chaired the Audit Committees of organisations across both the public and private sectors. These have included Coventry Building Society, Domestic & General Group, Stroud & Swindon Building Society and Reclaim Fund in the financial services sector.

External appointments: Chair of West Bromwich Building Society Pension Trustee.

Sue Harris

Non-Executive Director

Independent: Yes

Committee Membership: Values and Ethics (Chair), Audit, Risk, Remuneration

Appointed: May 2019 (Bank Board)

Skills and experience: Significant financial, accounting, corporate development and audit experience. Extensive experience in both financial and retail businesses.

Career history: Sue has held senior executive positions in the financial services and retail sectors, most recently at Lloyds Banking Group (LBG) as Group Audit Director and the Group’s Financial Control Director/ Financial Controller. Prior to that, she was the Chief Financial Officer of LBG’s Retail Bank and Chief Financial Officer of Cheltenham & Gloucester. She was Managing Director Finance at Standard Life and formerly Head of Corporate Development and Group Treasurer of Marks & Spencer. She is a former Non-Executive Director of Bank of Ireland UK, Abcam plc (a listed biotech company), St. James’s Place, Chair of the Finance and Audit Committees at Mencap (the leading charity for people with a learning disability) and Chair of Trustees of KCP Youth. Sue was chair of the Audit and Assurance Council and a member of the Codes and Standards Committee at the Financial Reporting Council.

External appointments: Senior Independent Director, member of the Nomination Committee and Chair of Audit and Risk Committee of Clarkson plc. Non-Executive Director and Chair of Audit Committee of FNZ (UK) Ltd. Non-Executive Director of Schroder & Co. Limited and Chair of the Audit and Risk Committee of Schroder’s Wealth Management Division. Non-Executive Director of Barclays Pension Funds Trustees Limited.

Raj Singh

Non-Executive Director

Independent: Yes

Committee Membership: Risk (Chair), Audit, Values and Ethics

Appointed: September 2022 (Bank Board)

Skills and experience: International risk leader and board director with C-Suite leadership experience in banking, insurance, and asset management. He has served as an executive and chief risk officer in large, listed businesses, as well as in smaller and mid-sized businesses. Current knowledge of financial and technology risks affecting financial institutions as well as the broader conduct, operational and sustainability risk agenda.

Career History: Raj has worked in the US and Europe in a range of second line risk and first line roles and brings an international perspective and diversity of thought. His career has spanned chief risk officer and executive committee roles at Allianz SE, Swiss Re, Standard Life Aberdeen and EFG Bank. He has served on the retail banking boards of Citibank in Germany and Belgium. He has chaired and been a board member of subsidiary entities at Standard Life Aberdeen, Swiss Re and Allianz. He was an early pioneer with regard to the sustainability agenda and ethical underwriting at Allianz SE, which at the time also included Dresdner Bank and later at Swiss Re. He has also served as Chair of Muscat Insurance Company, a listed insurance group in the Sultanate of Oman and as a Non-Executive Director of HSBC Bank Oman SAOG, a listed bank in the Sultanate of Oman, where he was Chair of the Audit Committee and a member of the Risk Committee.

External appointments: Independent Non-Executive Director of Allied Irish Banks plc, and member of the Risk and Sustainability committees. Independent Non-Executive Director and member of the Audit Committee of Vanguard Group (Ireland) Limited and Non-Executive Director of Vanguard Investment Series plc and Vanguard Funds plc. Independent Non-Executive Director of AXA UK plc, AXA UK Insurance plc and AXA PPP Healthcare Limited and Chair of the combined Risk Committee and member of the Audit, Nomination and Remuneration Committees of AXA UK plc. Independent advisor for Accredere AG Switzerland.

Fiona Clutterbuck

Non-Executive Director

Independent: Yes

Committee Membership: Remuneration (Chair), Audit, Risk, and Nomination

Appointed: April 2023 (Bank Board)

Skills and experience: Extensive corporate finance experience at leading UK and international investment banks, specialising in financial services. Fiona is a lawyer by training.

Career History: Fiona has held many positions during her executive career, including Head of Strategy at Phoenix Group, Head of Financial Institutions Advisory at ABN AMRO, and Global Co-Head of Financial Institutions at HSBC Investment Bank. She has over fifteen years of experience as a non-executive director on various public company boards, including Chair of the Remuneration Committee at Hargreaves Lansdown, Senior Independent Director of M&G plc, and Chair of the Remuneration and Risk Committees, Senior Independent Director and latterly Chair of Paragon Bank plc.

External appointments: Chair of AJ Bell plc and its Nomination Committee and a member of its Risk and Compliance and Remuneration Committees.

Mark Parker

Non-Executive Director

Independent: Yes

Committee Membership: Risk, Values and Ethics

Appointed: September 2023 (Bank Board)

Skills and experience: Significant experience in technology, digital, data and change with extensive experience of driving and enabling business transformation and efficiency through technology. In addition, Mark has a comprehensive background in customer operations and service.

Career history: Mark has held several senior executive positions in the financial services sector, most recently as Chief Operating Officer at Hastings Insurance Services Limited. He was appointed as Chief Operating Officer at Virgin Money plc, following the restructuring and sale of Northern Rock plc to Virgin Money plc. Prior to joining Northern Rock plc in 2009 as Chief Operating Officer leading the technology and operations restructuring, Mark held senior executive positions at HBOS plc within Group Services and Group Technology, and was appointed Chief Executive Officer of Intelligent Finance Bank, part of the HBOS group.

External appointments: None.

Richard Slimmon

Non-Executive Director

Independent: No

Committee Membership: Remuneration

Appointed: January 2021 (Bank Board)

Skills and experience: Significant Board level strategic and financial experience including mergers and acquisitions, equity and debt capital structuring. Extensive investment banking experience.

Career history: Richard has worked in investment banking for nearly three decades focussing on providing strategic advice to companies in the financial services sector. He has held a number of senior roles at Deutsche Bank and Merrill Lynch in their respective Financial Institutions Groups.

External appointments: Chairman, Financial Institutions Group at Gleacher Shacklock LLP.

Sebastian Grigg

Non-Executive Director

Independent: No

Committee Membership: Risk, Nomination

Appointed: January 2021 (Bank Board)

Skills and experience: Investment banking experience.

Career history: Sebastian was a banker with Goldman Sachs and Credit Suisse where he was Head of UK Investment Banking. He led the Credit Suisse team that advised HM’s Treasury on the rescue recapitalisations of The Royal Bank of Scotland and Lloyds Banking Group in 2008.

External appointments: Director of South Molton Street Capital Limited. Member of the House of Lords.

Nick Slape

Chief Executive Officer

Appointed: December 2019 (Bank Board), October 2020 (CEO)

Skills and experience: Extensive operational and financial experience in strategic and financial planning and control. Fellow of the Chartered Institute of Management Accountants.

Career history: Nick has worked in the financial services sector in the UK and overseas for more than 30 years and throughout his career he has worked at a number of investment banks including Lehman Bros, Dresdner Bank, Deutsche Bank and Merrill Lynch. Most recently he spent five years as Chief Financial Officer of the Commercial Division at Lloyds Banking Group. He was appointed as Chief Financial Officer in December 2018, appointed to the Board in December 2019, and assumed full CEO responsibilities in October 2020.

External appointments: None.

Louise Britnell

Chief Financial Officer

Appointed: March 2021 (Bank Board), October 2020 (CFO)

Skills and experience: Over 20 years of experience working across a wide range of financial disciplines, including finance transformation, financial planning, taxation, reporting and control. Fellow of the Institute of Chartered Accountants in England and Wales.

Career history: Louise joined the Bank in 2018 initially as Chief Accounting Officer, having been Deputy CFO at one of the UK’s largest pension funds - Universities Superannuation Scheme, and its investment management subsidiary. Louise spent 13 years at Deloitte LLP as an external auditor.

External appointments: None.